Contact Us

We're here to help with any questions or concerns

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Email Support

Get help via email

support@krautplay.games Response within 24 hours
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Phone Support

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+44 20 7946 0958 Mon-Fri 9AM-6PM GMT
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Live Chat

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Frequently Asked Questions

How do I start playing?

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Simply visit our games page, choose a slot game, and click "Play Now". No registration required for demo play!

Are the games fair?

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Yes, all our games are tested and certified for fairness by independent testing laboratories. We use certified random number generators.

Is my data secure?

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Absolutely. We use industry-standard encryption and security measures to protect your personal information and comply with UK GDPR regulations.

Do you offer responsible gaming tools?

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Yes, we provide various responsible gaming tools including deposit limits, session time limits, and self-exclusion options.

Can I play on mobile?

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Yes, our website is fully optimized for mobile devices. You can play all our games on smartphones and tablets.

Office Hours

Customer Support

Monday - Friday: 9:00 AM - 6:00 PM GMT

Saturday: 10:00 AM - 4:00 PM GMT

Sunday: Closed

Live Chat

Available 24/7

Instant responses

Multilingual support

Email Support

24/7 monitoring

Response within 24 hours

Detailed assistance